Responsibility vs. Accountability

According to Anthony Murphy, it’s the road to failure. And I couldn’t agree more, despite the framing. My personal experience showed things in the end always find a way. However, the separation between Responsibility and Accountability leads to lots of friction, debates and, in case somebody with accountability has to be identified, finger-pointing.

First of all, the article is entirely right, responsibility is not something that is assigned, it is something individual contributors take. Colleagues, that lead the way and take responsibility for their decisions. Those that make sure task are picked up and delivered.

And then there is accountability. Something that that can only be assumed for something that already happened before. All too often, there are much more candidates to volunteer for accountability, because it is misunderstood for leadership (or a management position), alongside with the willingness to spend days and weeks in non-customer value creating, internal debates how RACI Matrices (Responsible, Accountable, Consulted, Informed) Matrices need to be defined and filled.

Only when responsibilities from the same matrix fail to deliver, accountability is a perfect model to seek problems with other actors in the matrix, preferably those responsible.

To put customer goals in first place, the agile manifesto has a simple answer and puts the team in charge.

via Product Coalition.

Sony confirms PlayStation 5

Surprise! Sony’s Playstation 5 will be called: Playstation 5!

Along with new haptic feedback tech that replaces rumble in controllers.

Source: Sony confirms PlayStation 5 name, holiday 2020 release date – The Verge

Microsoft is all in on Hardware has a rundown of Surface Laptop, Surface Duo, Surface Earbuds, Neo and everything else Microsoft announced at their Surface event this week.

Here’s a quick rundown of Microsoft’s exciting new hardware for the coming year, including Surface laptops, earbuds, a foldable phone, and more.

Source: Surface Duo, Neo, and everything else at Microsoft’s packed hardware event

The Verge has a summary in 11 minutes:

Essential Product Metrics

Data driven product management requires measurements and metrics. Over at Product Management Insider, shares some detail about the pirate („AARRR!“) system and the HEART model.

The article is here.

User Onboarding the Right Way

For a Product Manager, User Experience is a huge topic that draws a lot of thought and energy. Crunchbase today sent me this in their newsletter, discussing an aspect that is often underestimated. While the example seems odd, it has a good point, countering other guidance to raise customer engagement. For people that remember Ok Cupid or, the article is a good read.

OK Cupid
Ok Cupid

How do you do user onboarding right? Here is what Alex Paley, Head of Studio at Glu Mobile learned over his years building onboarding experiences in mobile games.

Source: User Onboarding the Right Way: 3 Tips for Better Product Onboarding

Amazon Echo Frames

Amazon released some smart glasses. The Echo Frames. Businessinsider Analysts Peter and Ayoub share. And while at lease one is concerned with security, I’m wondering why none refers to what happend to Googles approach to smart glasses.

Do away with the Product Owner Role

Mike Cohn of Mountain Goat Software has an opinion on Scrum’s Product Owner Role. It’s controversial, and Product people will disagree.

Data-driven Product Management


In the age of Big Data, product management can leverage plenty of feedback. Any product decision can be based on data, too. Product Coalition has an article. Setting up User Analytics.

How to measure product market fit

Looking at the right metrics to achieve a product market fit.

Department of Product

Why Would You NEVER Apply Agile Software Development Processes?

A central statement in the Agile Manifesto is to put Individuals and interactions over processes and tools. Many development teams, in particular those with less experience, lack the self sufficiency to deal with this freedom. It’s probably not the exact answer to the question, but it makes Agile a lot more difficult.

Here is the original blog: Herding Cats: Why Would You NEVER Apply Agile Software Development Processes?